Privacy Policy
Introduction
Central Kitchen is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access our website, place orders, submit inquiries, or use our services.
By using our website, creating an account, placing an order, or submitting information through our forms, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website:
Personal Information
Full name
Email address
Phone number
Billing address
Delivery address
Company name (for corporate or catering orders)
Account login credentials
Order Information
Selected combo packages
Catering setup requests
Delivery preferences and time slots
Order history and transaction details
Payment Information
Payments are processed securely through trusted third-party payment providers. We do not store your complete credit card or payment details on our servers.
Website Usage Information
We may automatically collect:
IP address
Browser type and version
Device information
Website activity and usage data
Cookies and analytics information
How We Use Your Information
We use your information to:
Process and fulfill orders
Manage customer accounts
Deliver products and services
Respond to inquiries and support requests
Coordinate customized catering requests
Send order confirmations and updates
Improve website functionality and customer experience
Conduct internal reporting and business analysis
Comply with legal and regulatory requirements
With your consent, we may also send promotional offers, updates, and marketing communications.
Customized Catering Requests
When you submit a Customize Pack inquiry, we collect the information provided in the inquiry form to:
Understand your catering requirements
Contact you regarding your request
Prepare customized quotations
Coordinate order arrangements and event logistics
Submitting an inquiry does not constitute a confirmed order until details are finalized and approved by both parties.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers who assist us in:
Payment processing
Delivery services
Website hosting and maintenance
Customer support operations
Marketing and communication services
These service providers are required to keep your information secure and confidential.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or loss.
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders and services
Maintain customer accounts
Meet legal, accounting, and regulatory obligations
Resolve disputes and enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
Cookies
Our website may use cookies and similar technologies to:
Improve website performance
Remember customer preferences
Analyze website traffic
Enhance the user experience
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Your Rights
Subject to applicable laws, you may request to:
Access your personal information
Correct inaccurate information
Update your account details
Withdraw marketing consent
Request deletion of personal data where legally permitted
To exercise these rights, please contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies separately.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Central Kitchen
Email: info@centralkitchen.com
